Shipping Policy

Last Updated: July 2026

Thank you for shopping with Prime Haven.

Processing Time

Orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.

Shipping Time

Estimated delivery times are:

• United States: 5–10 business days
• Canada: 7–15 business days
• International: 10–20 business days

Delivery times may vary depending on your location and carrier delays.

Shipping Costs

Shipping charges are calculated at checkout. We may offer free shipping on eligible orders and promotional events.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.

Delays

Unexpected delays caused by weather, customs, holidays, or shipping carriers are beyond our control. We appreciate your patience if this occurs.

Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery. We will work with the shipping carrier to resolve the issue.